Terms of Service
GradeBoost is a website and phone application that was made to create a platform in which users can find a tutor or a tutoring job with ease.
You agree that you may not use GradeBoost in any unlawful manner or in any other manner that could harm the GradeBoost Application. In addition, you agree not to use the GradeBoost Application to:
upload, post, email, transmit or otherwise make available any content that we deem to be harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
impersonate any person or entity, create a false identity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity;
upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
intimidate, stalk or harass another person or entity;
harm minors in any way;
use or attempt to use another's account, service or system without authorization from the Company;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Tutor Matching Service Application;
upload, post, email, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).
Your use of the GradeBoost Application is at your sole risk unless otherwise explicitly stated. The Application and Website (www.mygradeboost.com), including the information, services, and content, is provided on an "as is", "as available", and "with all faults" basis. By adding the GradeBoost Application you acknowledge and agree that listed tutors are not employed by GradeBoost, and that GradeBoost makes no representations, warranties, conditions or guarantees as to the usefulness, quality, suitability, truth, accuracy, or completeness of the Application or the Services provided by a tutor scheduled through the application.
Tutors and tutees registering through the GradeBoost application have not been screened by GradeBoost. You assume all responsibility for conducting reference or background checks for any tutor or tutee. GradeBoost recommends that tutoring sessions take place in visible public locations. You assume all responsibility for personal safety and security.
You assume all risk for any damage to your computer system or loss of data that results from obtaining any content from the GradeBoost mobile application or website, including any damages resulting from computer viruses.
A tutor and a tutee should only contact each other through the GradeBoost mobile application or website for the purpose of facilitating or reviewing a tutoring session. Contacting another user for any other reason is strictly prohibited.
Terms of Tutoring Transactions
By using the GradeBoost mobile application and/or website, you agree:
That you are considered a legal adult and have the capacity to understand and agree to these terms.
That you are solely responsible for the content and all information included in your profile. All information provided in your profile is accurate, updated, and complete.
That by booking a tutoring session through GradeBoost’s mobile application or website, you agree to pay all costs associated with tutoring sessions scheduled through the tutor matching platform provided by GradeBoost. These costs include but are not limited to: the hourly rate as listed; travel or transportation related to your tutoring session; and any cancellation fees that are applicable.
That the GradeBoost mobile application and website provides services that are intended only purpose of learning and studying; and that GradeBoost does not allow tutors or tutees to use it’s services for the purpose cheating in any form. Further, you agree not to use GradeBoost’s services for any purpose that violates the academic honesty policy or other conduct policies of your academic institution, school, or university.
GradeBoost is in no way held responsible for interruptions during a tutoring session, untimeliness and security of a tutor or tutee. GradeBoost does not guarantee and is not responsible for the quality of a tutoring session or any results following the use of this service.
You agree to indemnify and hold GradeBoost and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, alliance members, other partners, employees, and representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of or connection to the GradeBoost mobile application and/or website (including any use by you on behalf of another party), your violation of the Terms, or your violation of any rights of another person or entity.
GradeBoost will not be involved in any tutor-student interactions in any subject. GradeBoost is not responsible for disputes, claims, loss, injury, or damage of any kind that might arise before, during, and after the interaction between a tutor and tutee. Although GradeBoost has no obligation to monitor disputes and/or interactions between users, we reserve the right to do so.
GradeBoost disclaims all responsibility for any loss, liability, injury, claim, or damage of any kind resulting from any errors in the mobile application and/or website and its content including, but not limited to, technical errors and inaccuracies.
Limitation of Liability
To the fullest extent permitted by law, GradeBoost is not liable for any direct, indirect, punitive, special, incidental, consequential, or exemplary damages (including, without limitation, loss of business, revenue, profits, goodwill, use, data, electronically transmitted orders, or other economic advantage) arising out of or in connection with the GradeBoost mobile application and/or website, even if GradeBoost had reason to foresee the possibility of such damages, however they arise, whether in breach of contract or in tort (including negligence), including without limitation damages due to:
The use of or the inability to use the GradeBoost mobile application or website
The cost or procurement of substitute goods and services resulting from any Goods, data, information, or services purchased or obtained, or messages received or transactions entered into, through or from the GradeBoost website or mobile application
Statements or conduct of any third party on the GradeBoost website or mobile application, including ,without limitation, unauthorized access to or alteration of transmission or data, malicious or criminal behavior, or false or fraudulent transactions; or content or information you may download, use, modify, or distribute.
Students who sign up to be a tutor via the GradeBoost website and/or mobile application acknowledge and agree to the following:
By submitting your information as a tutor, anyone with access to this application and/or website may view your information and profile.
When you register to become a tutor, all information that you provide is accurate, current, and complete.
When you register to become a tutor of a specific subject, you acknowledge and agree that you are qualified to tutor in that subject at the time of the registration.
GradeBoost does not guarantee that you will be contacted for any number or tutoring sessions.
In any interaction with a tutee, a tutor will always keep a tutee’s information confidential, unless written consent is given by the tutee to disclose any information or unless the information is needed for reasons enforced by the law.
The tutor understands and agrees that he/she is subject to all federal and state laws relating to the confidentiality of student information. Tutor further agrees to comply with the Family Educational Rights and Privacy Act ("FERPA"), 34 C.F.R. §99 et. seq. Tutor shall regard all student information as confidential and will not disclose the student information to any third party without legal documentation requesting such information.
Student Payment Policy
How it works
GradeBoost uses Stripe for the processing of all transactions. We use this third party company to ensure that all payment information is 100% secure.
Your payment information is collected when you confirm your appointment and will be charged for the entire amount at that time. We hold the funds until your session has been completed. Any cancellation made by the tutor will result in a full refund back to your account.
Paying through GradeBoost
Booking and paying through GradeBoost is required. We guarantee your satisfaction, so by paying through GradeBoost we can make sure you are getting the service that you need.
Payments and fees
There is a flat rate of $25.00 for each hour long session of tutoring. If you have completed your session, but would like to add more time, you must request the tutor for one more hour so that they will be paid.
Please note: IT IS YOUR RESPONSIBILITY TO CANCEL YOUR SESSION IF YOU WILL NOT BE ABLE TO ATTEND.
Any cancellation made by the tutor will always result in a full refund to the student. If the tutor does not cancel and does not show up to the appointment, please notify us immediately and we will refund the cost of the session back to your account.
As a student, you will have up to 12 hours before your session to cancel. If you cancel within this time period you will obe charged a $5.00 fee. This is still applicable if you book a session that will take place within 12 hours of the time you confirm the appointment.
If you do not cancel your appointment and do not show up, you will be charged the full amount of the tutoring session.
Tutor Payment Policy
How it works
GradeBoost uses Stripe for the processing of all transactions. We understand that banking information is extremely sensitive, so use this third party company to ensure that all processing is 100% secure. We do not store this information in our own database.
We collect payment information from the student when they confirm their appointment and charge them the full amount at that time. We hold all funds until their session has been completed. Any cancellation made by you will result in a full refund back to the student.
Tutors can choose to be paid through debit card or bank account on Stripe.
If you choose to be paid through check there will be a fee of 10% added onto your payout.
If you choose to be paid through Stripe, funds will automatically be deposited into your bank account within 7 business days of your completed session. To be paid through stripe, you must create a Stripe account.
Getting paid through GradeBoost
Booking and paying through GradeBoost is required. Never accept cash or checks as payment—this can expose you to fraud and get your account flagged for suspension.
If all conditions are met, you will be paid $20.00 for each hour long session of tutoring. If you have completed your session, but the student would like to add more time, the student must request you for one more hour in order to get paid.
Please note: IT IS YOUR RESPONSIBILITY TO CANCEL YOUR SESSION IF YOU WILL NOT BE ABLE TO ATTEND.
Any cancellation made by the tutor will always result in a full refund to the student. If you do not cancel and fail to show up to your scheduled appointment, you will receive one penalty point. If you receive 3 penalty points your account will be indefinitely suspended.
You will not be paid for any cancellation made by the student.
If a student does does not cancel and fails to show up for their appointment, you will be compensated 50% of the full session.
After each tutoring session, the student will have the option to rate their session. Your overall and individual class ratings will be displayed on your public profile. We hold all rights to take away your eligibility to tutor in a specific class and/or suspend your account indefinitely if your ratings do not match the quality we are looking for in the tutoring services we provide.
Independent Tutor Agreement
All Tutors who are available via Provider’s application have been verified as students of the University
who have received a score of B+, its academic equivalent, or above in the relevant class he or she is registered
to tutor. Provider does not guarantee the quality or availability of any tutor who is registered via this application
and is not responsible for the actions of any of the tutors who are registered. Each Tutor is an independent contractor
of the Provider and is not an agent, partner, or employee. Provider merely provides the platform for Consumer and Tutor to connect.
By signing up on GradeBoost, all users acknowledge and understand that tutors are independent providers of tutoring services.
GradeBoost is solely an internet based platform for tutors to connect with students, and tutors are responsible for all services
and activities relating to connections created through the website or mobile application.